Care & Repair
Care & Repair
Moire has maintained the highest standards in materials, design, and craftsmanship. With proper care, you can keep the beauty of your Moire jewelry for years to come.
If within one year of the original purchase date a Moire piece fails down during normal wear and tear due to manufacturing, we will repair using materials of similar quality at no cost. If a Moire Jewelry piece is damaged after the first year, we will facilitate repairs using quality materials at an additional cost.
Please allow 15-20 business days for your repairs to be complete. Business days are Monday-Friday, excluding federal holidays. Repair processing begins after your package is delivered to us.
Warranty does not cover any damage caused by accidents, mishandling (shocks, dents), and/or repairs that were not carried out by Moire.
For any inquiries concerning repairs, returns or exchanges, please contact Customer Service via email at firstname.lastname@example.org
* How to properly care for your jewelry
Remove rings - when washing your hands, applying beauty products, cleaning the house, or applying lotions.
Don’t wear jewelry while swimming — chlorine and salt water can damage it.
* How to clean your jewelry at home
Toothpaste is a highly effective jewelry cleaner, and this is a great option for cleaning your jewelry on the go.
Use a soft-bristled toothbrush, apply a little amount of toothpaste, and gently scrub your jewelry by a circular motion from each side to remove grime and residue. Rinse with plain water and dry (you can use a blowdryer as well).