Shipping & Returns

✦ Handling Time

For items that are in stock, we will need 3 to 5 days to process your order.
All custom orders will be shipped the following day your order is completed.

✦ Shipping options

All of our shipments will be delivered using AIB Express.
There are 2 options for delivery: standard or express.

✦ Standard Delivery

Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via standard delivery will typically ship within 3-5 days of receiving credit card authorization.

Most items will ship within 5 business days or sooner when the order is placed. If there may be a delay we will contact you immediately. 

Orders placed after 1 pm on Friday will be processed the following week. Orders are shipped by registered airmail with a tracking code that you are available to follow 24/7. Standard shipping from Israel usually takes 2-3 weeks. Delivery times estimated delay may occur by post, custom, or holiday. The buyer will be responsible to pay any taxes that customs might claim.

✦ Express Delivery

The item will be ship within 1-2 business days. Orders placed after 1 pm on Friday will be processed the following week. Orders are shipped by registered airmail with a tracking code that you are available to follow 24/7.

✦ RETURNS & REFUNDS

If you are not satisfied with your purchase, we accept returns and exchanges within 15 days of receiving it.
For all returns and exchanges, please contact us at service@moireboutique.com
All jewelry must be unworn & unused and in its original condition and packaging.
All custom and sale pieces are final sale and may not be returned or exchanged.
You will be credited in full, minus all shipping charges.
We do not pay for returns to be shipped back to Moire Boutique and Taxes.
We reserve the right to refuse unreasonable repairs, returns, and exchanges.

✦ Refunds (if applicable)

Once your return has been processed a refund will be posted to your original method of payment, you will receive an email notification when this happens. Please allow up to one week for your refund to appear in your credit card transaction, PayPal account or gift card.

* Cancellation of a transaction in accordance with consumer protection regulations, 2010 and consumer protection law, 5741-1981.

* If you did not place your order on https://moireboutique.com, please visit the site where you originally placed your order to process a return.